HOA NEW Homeowner Guidebook

Important Items to Know as a New Property Owner (Your HOA is Here to Assist)

- “One Call, That’s All” – Call Mona or Suzanne between 8:00 a.m. and 3:00 p.m. Monday through Friday

o Mona Humphrey – 828-526-3646 during posted business hours o Suzanne Roweton – 828-787-2188 during posted business hours o After hours: Call the Gatehouse – 828-526-3720

- Automobile Barcode Decals to Enter through the Property Owner Gate – Cullasaja property owners are permitted a decal for each of their vehicles. These decals will permit the property owner to enter through the right most lane at the guard gate, and the sticker will operate the gate arm. Please stop by the Clubhouse and see Zoe, Tim, or Amy with your automobile information to receive your barcode decal. - High-Speed Internet – Every home in the Cullasaja community already has a fiber-optic connection available to provide high-speed, reliable internet service. To activate this service, simply click here -> High Speed Internet at Your Home which will cause BalsamWest (our internet provider) to transfer service to your home. The costs for this service are included in your annual HOA Dues. - Cullasaja Mailbox – Each home inside Cullasaja Club has a mailbox at the Clubhouse. Your number and key should have been left behind by the previous homeowner; but if not, please see Zoe or Meredith in the Clubhouse and they will assist you. - Maintenance Services –Cullasaja HOA is highly unique and has the ability to handle most of your needs in-house with simply a phone call. From changing a light bulb or smoke detector battery, to overseeing the construction of a massive addition or renovation; your HOA team is set up to provide you with worry-free mountain home living. We have teams that can offer landscaping services, repair and maintenance in your home, and general contractor oversight and management. We are proud to be able to offer these services to our residents and hope you will enjoy this incredible perk of living in Cullasaja. - Guest/Worker Entry – Non-property owners who approach the guard gate are turned away unless they have been pre-approved for entry into the neighborhood. We are a private community, and we do not let those who don’t have permission to enter the