HOA NEW Homeowner Guidebook

Important Items to Know as a New Property Owner (Your HOA is Here to Assist)

- “One Call, That’s All”–Call Mona between 8:00 a.m. and 3:00 p.m. M-F o Mona Humphrey – 828-526-3646 during posted business hours o After hours: Call the Gatehouse – 828-526-3720 - Automobile Barcode Decals to Enter through the Property Owner Gate – Cullasaja property owners are permitted a decal for their personal vehicles. These decals will permit the property owner to enter through the right most lane at the guard gate, and the sticker will operate the gate arm. Please stop by the Clubhouse and see Zoe, Judy, or Amy with your automobile information to receive your barcode decal. Note: barcodes are only provided for property owner vehicles, not their children or other relatives. - Cullasaja Mailboxes – Each home inside Cullasaja has a corresponding mailbox at the front entrance to the Clubhouse. Your number and key should have been left behind by the previous homeowner; but if not, please see a member of the Admin staff in the Clubhouse and they will assist you. Please note: currently the Postal Service and UPS are delivering a majority of their packages to the mailroom at the Clubhouse and not directly to your home. Please stop by the mail room daily to pick up any packages. They are returned to sender after 2 weeks. - High-Speed Internet – Every home in the Cullasaja community has a fiber-optic connection available to provide high-speed, reliable internet service. To learn more about this and activate this service, simply click here -> High Speed Internet at Your Home which has a link that will activate Balsam West (our internet provider) to transfer service to your home. The costs for this service are included in your annual HOA Dues. - Community Speed Limit - The speed limit is 20 mph throughout the community. Our Security Team does set up radar and stations at stop signs to ensure compliance with speed and stop signs for the safety of our residents.

- Residential Trash Pickup - Household garbage pickup service is provided by J&B Disposal. You will need to contact them directly at (828) 369-2727.