HOA NEW Homeowner Guidebook

Q. Who is responsible for repairs if the fiber-optic cable is cut? • Cullasaja residents are solely responsible for the cost of any fiber repairs made on their property (from the curb to the home). Please contact 811 to have the fiber-optic line marked before permitting any digging on your property. The cost to repair a cut fiber line can cost well over $1000.

Q. What departments are under HOA Member Services?

• Repairs and Maintenance - Supervisor, Will Walz, This department can do small “handyman” projects such as, changing a light bulb, changing out water heaters or winterization of your home. They are on call 24/7 to all homeowners. • Landscape - Supervisor, Chuck Dempsey, This department can do a variety of services to your yard and property such as, routine mowing, weeding, blowing, spring clean up, fall clean up, hemlock treatment, debris removal, tree/shrub trimming and removal, snow removal, and fertilization and treatment of trees and grass. • Outside Services - Supervisor, Steve Mersereau- This department manages the outside contractors. Steve can manage projects from large home renovation to HVAC repair with our vetted and insured contractors. We can assist homeowners with major plumbing, electrical and renovation projects. Q. Does the HOA provide renovation/construction services? • Yes. The HOA Member Services Outside Services division works with a wide variety of insured, licensed and certified contractors, plumbers, electricians and miscellaneous vendors to provide our homeowners with “carefree” mountain living to complete your project from start to finish. The fee to manage and oversee a project is currently 12.5 % of the total cost of the project.