HOA NEW Homeowner Guidebook

Dear New Cullasaja Property Owner, Welcome to our remarkable community! We are very glad you have chosen to purchase a home or lot in our beautiful and unpretentious neighborhood. This letter is to welcome you, and also let you know the Cullasaja HOA staff is ready to take care of you as we strive to meet our Vision of providing you with carefree mountain home living. With that end in mind, this Flipbook will provide you with an overview of all the services we can provide for you and your home. Ideally, we would love to sit down with you in a “new homeowner meeting” so you can meet the management team, allow us to tell you all we can do for you, and answer any questions you may already have. Unfortunately, with the advent of COVID-19, we will instead provide this information in this format. On the following pages, you will see an “Important HOA Documents” checklist. On this list, the Red Starred * items are the most important forms you should review and/or fill out. Clicking on the associated links will direct you to the appropriate webpage, or you can browse this flip book and click directly on the links. The other documents are important as well, but not of a “ please do this now” level. Next you will find pages with some of the important things you need to know to be successful as a new property owner, including an HOA Staff List, Important Phone Numbers, and the HOA Newsletter. Please take time to read and review the HOA Declaration and Covenants, and the ACC Design Standards. Understanding both of these documents is highly important for you to best acclimate to the community and fully enjoy your new property. As stated in this document, there are 3 very important phone numbers you should save in your contact list: Mona Humphrey (HOA Office Manager/Administrator), direct line: 828-526-3646 and Suzanne Roweton, Admin Assistant direct line: 828-787-2188 . They can answer all your HOA questions and/or direct you to the right person to speak with; or create work orders to get work done at your home. These numbers are your go to numbers during business hours. Guard Gate, main line – 828-526-3720 . This is the after-hours phone number for any needs that may occur after business hours. They can answer questions or get in contact with the appropriate personnel to help you with problems that may occur during non-business hours. This is also the number to call is there is an emergency in addition to calling 911. There is only one gate attendant working at a time, but they can assist medical professionals in getting them to the appropriate address in times of emergency. Thank you, and again, we look forward to meeting you, getting to know you, and taking great care of you. Welcome to the Cullasaja Family! Gary Clark

Cullasaja HOA Field & Services Director