HOA NEW Homeowner Guidebook

Dear New Cullasaja Property Owner,

Welcome to our community! We’re thrilled you’ve chosen to call our beautiful and welcoming neighborhood home. The Cullasaja HOA staff is here to provide you with carefree mountain home living, guided by our Vision. This Flipbook offers an overview of the services we provide for you and your home. We’d love to host a “new homeowner meeting” to introduce you to our management team, share what we can do for you, and address any questions you may have. Please call Mona at 828-526-3646 to schedule your new homeowner meeting once you get settled in your new home. In this Flipbook, you’ll find an “Important HOA Documents” checklist, with red-starred * items being your top priority. Click on the links for immediate access, or explore the Flipbook directly. Other documents are also valuable but less urgent. You’ll also find essential resources, like an HOA Staff List, Important Phone Numbers, and the HOA Newsletter. Please review the HOA Declaration, Covenants, and ACC Design Standards to acclimate to the community and fully enjoy your new property. We’re here to help every step of the way! As stated in this document, there are two very important phone numbers you should save in your contact list: Mona Humphrey (HOA Office Manager/Administrator), direct line – 828-526-3646. She can answer all your HOA questions and/or direct you to the right person to speak with; or create work orders to get work done at your home. This number is your go-to number during business hours of 7am-3pm, Mon-Fri. Entrance Guard Gate, main line – 828-526-3720. This is the after-hours phone number after business hours. They can answer questions or get in contact with the appropriate personnel to help you with problems that may occur during non-business hours. This is also the number to call is there is an emergency in addition to calling 911. There is only one gate attendant working at a time, but they can assist medical professionals in getting them to the appropriate address in times of emergency.

Thank you, and again, we look forward to meeting you, getting to know you, and taking great care of you.

Welcome to the Cullasaja Family!

Chris Conner

Gary Clark

General Manager / COO

Cullasaja HOA Field & Services Director

828-482-0361

828-482-0425