Cullasaja HOA 2025 Survey Review & Results

Cullasaja HOA Property Owner Satisfaction Survey for 2024

Q5 How would you rate the Security Department and the Entrance Gate Staff

Answered: 178 Skipped: 5

VERY SATISFIED

MORE THAN SATISFIED

SATISFIED LESS THAN

VERY UNSATISFIED

0.00% 0 N/A OR DO NOT KNOW 4.57% 8 0.56% 1 6.29% 11

TOTAL WEIGHTED AVERAGE

SATISFIED

Overall Satisfaction with the Cullasaja Security Team and Entrance Gate Level of Service - Responsiveness Level of Professionalism Community Patrol & Rule Enforcement

91.57% 163

5.06% 9

2.81% 5

0.00% 0

0.56% 1

178

4.87

86.29% 151 84.83% 151 70.86% 124

6.86% 12 11.24% 20 16.00% 28

2.29% 4 2.25% 4 5.71% 10

0.00% 0 1.12% 2 0.57% 1

0.00% 0 0.00% 0 0.57% 1

175

4.66

178

4.78

175

4.37

#

COMMENTS/SUGGESTIONS:

DATE

1

Security does a very good job & patrol. You can’t br everywhere at once if course. I find the same resudents, not guests driving very fast on cc & our street Crescent, I wish there were soeed limits signs on Crescent Trail around Lower Cliff Rd going up & down. Also, golf cart folks love to run stops signs. I know this from walking our dog. I have experienced 3 different construction vehicles running the stop sign on Cullasaja Club Drive and Garnet Rock trail in just the last 3 weeks. Perhaps more patrolling there. I wish the Board would give power of enforcement of violators who are employees and commercial drivers violating the speed limit, even if homeowners are allowed to continue ignoring the rules. Stephen has a great group at the gate house. Love when I’ve registered guests they let me know they have arrived with a text. Danny Holland is a real stand out. Stephen is so responsive, concerned, and professional.

10/20/2024 10:55 AM

2

10/20/2024 10:33 AM

3

10/20/2024 9:50 AM

4

10/18/2024 10:05 AM

5

Very happy to be here in cullasaja!!

10/17/2024 4:31 PM

6

exceptional service provided by all staff

10/16/2024 3:40 PM

7

Front gate folks are spectacular.i never come through that they don’t wave

10/15/2024 5:11 PM

8

Security does a great job!

10/15/2024 4:52 PM

9

Very pleased with both the security and our gate keepers.

10/15/2024 4:05 PM

10

I think there could be more scrutiny when it comes to letting visitors/subcontractors in

10/15/2024 2:43 PM

11

So grateful for security team during Helene for providing information when all means of communication were down

10/15/2024 9:28 AM

12

The speeding down Lost Trail is terrible and dangerous. We need a patrol car there.

10/15/2024 8:34 AM

13

please look into a visitor pass system other than a pink piece of paper -

10/15/2024 8:18 AM

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