2025 Cullasaja HOA Survey Results and Summary

HOA Leadership Staff

2025 Cullasaja HOA Member Survey

More than Satisfied

Less than Satisfied

Very Unsatisfied

Overall Rating

Response Count

Please Rate the Performace of the Staff

Very Satisfied

Satisfied

162

8

4

1

175

4.89

General Manager/COO - Chris Conner

161

6

6

2

175

4.86

Field and Services Director - Gary Clark

147

12

11

170

4.80

HOA Administrator - Monica Vinson

149

9

5

1

164

4.87

Security Director - Keith Ramey

119

14

5

5

1

144

4.70

Outside Service Manager - Steve Mersereau

129

16

9

7

2

163

4.61

Landscape Director - Chuck Dempsey

157

12

3

2

174

4.86

Repairs and Maintenance Manager - Will Walz

1024

77

43

17

4

1165

Totals

88%

7%

4% 1.5% 0.3%

% of Whole

More than Satisfied= 95%

Neutral= 4% Unsatisfied= 1.8%

answered question

1024

77

43

17

4

2025 to 2024

HOA Staff Ratings

2018

2019

2020 2021 2022 2023 2024 2025

GAP

4.9 4.6

4.9 4.7

4.9 4.7

4.9 4.8

4.9 4.8 4.6 4.8

4.9 4.9 4.8 4.8 4.7 4.8 4.9

4.9 4.8 4.8 4.9 4.6 4.7 5.0

4.9 4.9 4.8 4.9 4.6 4.7 4.9

0.0 0.0 0.0 0.0 0.0 0.0

General Manager - Chris Conner

Landscape Director - Chuck Dempsey Outside Service Manager - Steve Mersereau Repairs and Maintenance Manager - Will Walz Field and Services Director - Gary Clark HOA Administrator - Monica Vinson Security Director - Keith Ramey

4.8

4.8

4.8

4.8

4.6 4.7

4.7 4.7

4.7 4.9

4.7 4.9

4.7 4.9

-0.1 0.0

4.7

4.7

4.8

4.8

4.8

4.8

4.8

4.8

AVG=