2025 Cullasaja HOA Survey Results and Summary

Conclusion The results of the 2025 Cullasaja HOA Member Survey were nothing short of exceptional. Thanks to the dedicated efforts of each department leader, who focused on continuous improvement within their respective areas, we’re thrilled to report that most ratings have either climbed or remained near all-time highs compared to previous years. Special recognition goes to Gary Clark and the entire HOA staff for their outstanding work. Their commitment has ensured that both the average scores across all measured metrics and the overall satisfaction with the HOA remain impressively strong. The feedback speaks volumes: nearly 350 written comments and consistently high ratings reflect that the vast majority of our Members are not only satisfied but genuinely appreciative of the HOA Board, staff, and the collective efforts that make mountain living at Cullasaja both exceptional and worry-free. Of course, we’re not resting on our laurels. The HOA team will carefully review the few areas where satisfaction dipped slightly from the 2024 survey and will develop targeted plans to address them. We’ll also analyze the written feedback for additional insights and opportunities to enhance the Member experience even further. In short, 2025 has been a banner year for the Cullasaja HOA. Gary and the team have truly hit it out of the park, and our Member/Owners are clearly enjoying the rewards of their hard work and dedication to excellence in mountain living. Sincerely,

Chris Conner, GM/COO Cullasaja Homeowners’ Association