2025 Cullasaja HOA Survey Results and Summary
HOA Services HOA provided services rated between 3.98 and 4.75 with 87% of the respondents rating their experience as “Satisfied” to “Very Satisfied”. The ratings show that 3% of the respondents were not satisfied with the services they received this year (3% Less than Satisfied and 0.7% Very Unsatisfied). 5 property owners were responsible for 16 of 24 Unfavorable Ratings, or 66% of total and an average of 3.2 ratings each.
2025 Cullasaja Member Survey - HOA Additional Services
Response
Very Satisfied
More than Satisfied
Satisfied
Less than Satisfied Very Unsatisfied
Rating
How would you rate these HOA Services?
Average
Count
% of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings
72% 77% 80% 50% 73% 52% 77%
Spring Yard Clean Ups Fall Spring Clean Ups Winterization Services
93 85 93 33 35 38
12% 15 12% 13 16% 18 20% 13 17% 8 30% 22 16% 26
14% 18 9% 10 3% 4 15% 10 10% 5 11% 8 7% 12
3% 4 3% 3 1% 1 9% 6
4.52 4.62 4.75 3.98 4.63 4.26 4.68
130 111 116
Window Washing
6%
66 48 73
4
Snow Plowing / Road Clearing
Gutter Cleaning
5% 4 1% 1
1% 1
Grinder Pump Maintenance
128
167
505
115
67
19
5
711
71%
16%
9%
3%
0.7%
Neutral= 9%
3%
87%
More than Satisfied=
Total % of Responses Unsatisfied=
23
10
106
43
2025 to 2024
How would you rate the Cullasaja Services?
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
GAP -0.1 -0.1 -0.1
Spring Yard Clean Ups Fall Spring Clean Ups Winterization Services
4.3 4.3 n/a 3.9
4.2 4.3 4.4 3.5
4.2 4.2 4.4 3.8
4.5 4.6 4.6 4.3
4.1 4.4 4.7 4.1
4.6 4.6 4.8 4.0
4.8 4.7 4.8 4.4
4.7 4.7 4.8 4.0 4.7 4.2 4.7
4.7 4.7 4.8 4.4 4.8 4.3 4.7
4.7 4.7 4.8 3.9 4.8 4.3 4.7
4.5 4.6 4.8 4.0 4.6 4.3 4.7
Window Washing
0.1
Snow Plowing / Road Clearing
-0.2
Gutter Cleaning
4.1 4.4
4.2 4.2
4.1 4.4
4.4 4.5
4.3 4.5
4.4 4.6
4.4 4.6
0.0 0.0
Grinder Pump Maintenance
-0.1
AVG= 4.20
4.14
4.17
4.51
4.42
4.47
4.60
4.55
4.63
4.55
4.49
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