2025 Club Survey Review

Golf Course The Golf Course maintained strong member approval in 2025, with all metrics scoring 4.4 or higher on a 5- point scale. While overall satisfaction dipped slightly compared to 2024, the program still achieved a commendable 93% "Satisfied" or "Very Satisfied" rating-reflecting continued excellence. Rating Breakdown: • "Very Satisfied": 1,331 ratings • "Satisfied": 478 ratings

• "Not Satisfied": 36 ratings • "Very Unsatisfied": 8 ratings

Of the 44 total unsatisfactory ratings, five Members accounted for 21, representing 48% of the negative feedback. Notably, the same Social Member submitted a "Very Unsatisfied" rating due to concerns about unaccompanied guest fees and limitations on allowable golf rounds. The Overall Satisfaction score for the Golf Course reached 4.61, comfortably exceeding the Club's goal of 4.0 and reinforcing the program's high standards.

2025 Cullasaja Club Member Satisfaction Survey

Overall Satisfaction with the Golf Course

Did Not Use

Very Unsatisfied

Very Satisfied

Satisfied

Neutral

Not Satisfied

Total

Weighted

Golf Course Satisfaction

% of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings % of Whole # of Ratings or Rate Responses Average

69% 172 25% 62 82% 206 14% 36 59% 149 25% 64 59% 148 31% 77 66% 162 28% 70 67% 167 26% 65 67% 168 28% 70 76% 159 16% 34

4% 9 2% 5 13% 32 7% 18 4% 11 4% 9 2% 6 5% 11

1

248 251 252 249 246 248 251 209

1.6% 4 1.2% 3 2.8% 7 1.6% 4 0.4% 1 2.8% 7 2.0% 5 2.4% 5

0.4%

44 46 43 43 43 45 43 71

Overall Satisfaction with the Golf Course Golf Course Superintendent (Tom Nelson)

4.61 4.76 4.41 4.47 4.58 4.58 4.58 4.66

0.4% 1

Condition of Greens Condition of Fairways Condition of Tees Condition of Bunkers

0.8% 2 0.8% 2

0.8% 2

Condition of Driving Range

Satisfaction with New Short Game Practice Area

1954

1331 68%

478 24% 93%

101 5%

36

8

378 1954

Totals

1.8%

0.4%

% of Whole

1954

5%

2%

Total % of Responses Satisfied=

Neutral=

Total % of Responses Unsatisfied=

2025 to 2024 2025 to 2023 2024 to 2022

Golf Course Satisfaction Condition of Practice Facilities

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 GAP 4.30 4.03 4.32 4.54 4.52 4.45 4.30 4.34 4.38 4.54 4.58 4.10 4.08 4.01 4.21 4.19 4.20 3.93 4.26 4.48 4.74 4.58 4.40 4.41 4.36 4.62 4.62 4.51 4.43 4.45 4.57 4.64 4.66 4.40 4.41 4.47 4.68 4.61 4.60 4.54 4.63 4.66 4.78 4.58 4.50 4.47 4.60 4.70 4.72 4.66 4.57 4.64 4.71 4.85 4.47 4.50 4.48 4.54 4.80 4.67 4.70 4.58 4.67 4.67 4.83 4.41 4.70 4.81 4.82 4.91 4.87 4.91 4.85 4.82 4.84 4.91 4.76 4.50 4.44 4.52 4.75 4.73 4.66 4.50 4.59 4.71 4.84 4.61 -0.23 -0.09 0.02 -0.38 -0.25 -0.17 -0.42 -0.27 -0.26 -0.15 -0.07 -0.05 GAP GAP 0.24 0.32 0.21 0.04 0.20 -0.16 0.10 0.02 0.09 -0.20 -0.08 -0.05

Condition of Bunkers

Condition/Cleanliness of the On-Course Restrooms

Condition of Tees

Overall Satisfaction with the Golf Course

Condition of Fairways Condition of Greens

Golf Course Superintendent Performance

-0.18 -0.05

0.03

Average of All Metrics= 4.43

4.39

4.46

4.65

4.62

4.59

4.46

4.55

4.63

4.77

4.58