Cullasaja HOA 2025 Survey Review & Results

Cullasaja HOA Property Owner Satisfaction Survey for 2024

Q1 How would you rate the following elements of your Cullasaja HOA?

Answered: 183 Skipped: 0

VERY SATISFIED

MORE THAN SATISFIED

SATISFIED LESS THAN SATISFIED

VERY UNSATISFIED

TOTAL WEIGHTED AVERAGE

Overall Satisfaction with the Cullasaja HOA Value of HOA Services Provided Timeliness of HOA Member Services Provided HOA Board of Directors Performance HOA Staff Performance

83.43% 151 67.22% 121 74.59% 135 59.76% 101 77.65% 139

7.73% 14 18.33% 33 13.26% 24 24.26% 41 15.64% 28

8.29% 15 13.33% 24 10.50% 19 14.20% 24 5.59% 10

0.55% 1 1.11% 2 1.66% 3 1.78% 3 1.12% 2

0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0

181

4.74

180

4.52

181

4.61

169

4.42

179

4.70

#

COMMENTS:

DATE

1

We had two projects this year that we felt were poorly managed. Lack of follow up and an extraordinary long time to finish. Both were outside services.

10/20/2024 2:04 PM

2

Overall the HOA staff is fantastic.

10/20/2024 10:47 AM

3

Landscaping can be slow in responding at times

10/20/2024 8:24 AM

4

A great asset for property owners.

10/18/2024 8:53 PM

5

Couldn’t ask for a better team!

10/18/2024 10:01 AM

6

Gary Clark and his entire team are more than helpful in every way!

10/17/2024 6:23 PM

7

Value is in the eye of the beholder .

10/17/2024 6:23 PM

8

Very satisfied with everything!!!

10/17/2024 4:29 PM

9

great asset to have HOA so available

10/17/2024 4:10 PM

10

A key element of our community - which adds value to each of our homes

10/17/2024 4:08 PM

11

We use the services of the HOA all the time and are very satisfied with their performance!!

10/15/2024 8:50 PM

12

Staff is amazingly responsive and helpful. Really terrific

10/15/2024 6:21 PM

13

The HOA staff has over excelled with their performance.

10/15/2024 5:48 PM

14

Top-notch service!

10/15/2024 5:08 PM

15

Staff is amazing, everyone of them

10/15/2024 5:08 PM

16

Love our HOA!

10/15/2024 4:50 PM

17

Our HOA does a tremendous job across the board. The entire staff, personally and collectively, goes out of their way to make this community what it is. Service is always prompt, courteous, and professional. The immediate cleanup of our community after the recent hurricane was phenomenal. We truly appreciate our Cullasaja HOA Team.l

10/15/2024 4:01 PM

18

Cannot say enough about their talents, willingness and follow up…the very best!!

10/15/2024 3:26 PM

19

Steve Mersereau, Bidd, Robert & Will Walz are outstanding.

10/15/2024 3:21 PM

20

Cullasaja memberscvery lucky to have such a thorough HOA coverage.

10/15/2024 10:44 AM

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