2025 Club Survey Review

Cullasaja Club 2025 Member Satisfaction Survey

Q15 Cullasaja Club Croquet and Tennis Operations

Answered: 249 Skipped: 98

VERY SATISFIED

SATISFIED NEUTRAL NOT

VERY UNSATISFIED

54.70% 128 52.51% 115 N/A - DON'T KNOW

TOTAL RESPONDENTS

SATISFIED

Overall Satisfaction with the Croquet Program Overall Satisfaction with the Croquet Director (Brian Lozano) Overall Satisfaction with the Croquet Pro (Terry Fugate) Satisfaction with Croquet Programs & Events Satisfaction with Croquet Tournaments Satisfaction with Condition of Croquet Lawns Overall Satisfaction with the Tennis Program Overall Satisfaction with the Tennis Director (Chris Harris) Overall Satisfaction with the Head Tennis Pro (Heather Bell) Overall Satisfaction with the Tennis Assistant (Joe Sewell) Condition of Tennis Courts Satisfaction with Tennis Programs and Events Satisfaction with Tennis Tournaments

23.50% 55 23.29% 51

15.38% 36 8.68% 19

4.70% 11 10.50% 23

0.85% 2 4.11% 9

1.28% 3 1.37% 3

234

219

35.91% 79

7.73% 17

4.55% 10

0.00% 0

0.00% 0

51.82% 114

220

22.02% 48 12.74% 27 20.28% 44 15.74% 34 15.94% 33

16.06% 35 11.32% 24 15.21% 33 6.02% 13 7.25% 15

6.88% 15 8.49% 18 6.91% 15 3.70% 8 2.90% 6

0.92% 2 0.47% 1 3.69% 8 0.00% 0 2.42% 5

0.00% 0 0.00% 0 0.92% 2 0.46% 1 0.48% 1

54.59% 119 66.98% 142 53.00% 115 74.07% 160 71.01% 147

218

212

217

216

207

22.71% 47

4.83% 10

2.90% 6

0.00% 0

0.00% 0

69.57% 144

207

17.73% 36

3.94% 8

3.94% 8

0.49% 1

0.00% 0

73.89% 150

203

23.94% 51 14.76% 31 10.78% 22

5.16% 11 6.67% 14 7.84% 16

4.23% 9 4.29% 9 3.92% 8

0.47% 1 1.43% 3 1.47% 3

0.00% 0 0.00% 0 0.00% 0

66.20% 141 72.86% 153 75.98% 155

213

210

204

#

COMMENTS REGARDING THE CROQUET AND/OR TENNIS OPERATIONS

DATE

1

Chris Harris needs to learn that He is to serve ALL not a select few.

10/16/2025 7:42 PM

2

Needs to be fun clinics for adults available after the normal morning doubles time. A pro that has experience in bringing the energy up and attracting members to clinics, group lessons etc would greatly enhance the tennis program.

10/16/2025 9:53 AM

3

How can somebody be employed and flying all over for croquet tournaments?

10/15/2025 1:32 PM

4

Brian seems to have lost interest in the program and needs to be prompted to do anything. Unfortunately, I think he is ready to move on. While Terry is a great backup, he is not what the program needs to grow.

10/15/2025 8:39 AM

42 / 79