2025 Club Survey Review

Cullasaja Club 2025 Member Satisfaction Survey

Q13 Golf Operations and Golf Shop . Please rate your satisfaction level with the Club's Golf Operation.

Answered: 319 Skipped: 28

VERY SATISFIED

SATISFIED NEUTRAL NOT

VERY UNSATISFIED

15.26% 47 12.62% 39 N/A - DON'T KNOW 57.92% 139 48.58% 120 21.33% 64

TOTAL RESPONDENTS

SATISFIED

Overall Satisfaction with Golf Operations Overall Satisfaction with Head Golf Professional (Charles Beurmann) Clinics and Lessons - Charles (if applicable) Clinics and Lessons - Beth (if applicable) Overall Satisfaction with Assistant Golf Professionals (Brandon & Danny) Outside Cart Staff Level of Service (Cam and Parker) Range Staff Level of Service (Connor, Sam, Kyle) Golf Shop Staff Level of Service (Beth, Sarah, Mallory) Variety of Golf Shop Merchandise Quality of Golf Merchandise Member Golf Tournaments & Member Events Attention to Detail at the Practice Areas Condition & Cleanliness of Golf Carts

68.51% 211 76.38% 236 32.08% 77 45.75% 113 69.33% 208

12.99% 40 10.03% 31 7.08% 17 4.05% 10 8.33% 25

2.27% 7 1.29% 4 2.08% 5 2.02% 5 1.33% 4

0.32% 1 0.00% 0 0.83% 2 0.00% 0 0.00% 0

0.65% 2 0.00% 0 0.00% 0 0.00% 0 0.00% 0

308

309

240

247

300

72.19% 218 66.22% 198

9.27% 28 13.71% 41

0.66% 2 2.01% 6

0.66% 2 0.00% 0

0.00% 0 0.00% 0

17.55% 53 18.06% 54

302

299

82.74% 254

8.14% 25

0.98% 3

0.33% 1

0.00% 0

8.14% 25

307

70.51% 220 76.53% 238 48.20% 134 60.40% 180 52.14% 146

17.95% 56 16.08% 50 12.59% 35 18.79% 56 11.43% 32

5.77% 18 1.93% 6 5.04% 14 1.34% 4 1.43% 4

0.32% 1 0.00% 0 1.44% 4 0.00% 0 0.00% 0

0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0

5.45% 17 5.47% 17 32.73% 91 19.46% 58 35.36% 99

312

311

278

298

280

#

COMMENTS REGARDING THE GOLF OPERATIONS AND GOLF SHOP:

DATE

1

Why is the Golf shop stocked with merchandise and the tennis shack not?

10/16/2025 7:16 PM

2

Beth is a wonderful golf instructor! She has helped so many of us with our games! Now to practice in the oof season!

10/16/2025 1:54 PM

3

Good job

10/16/2025 12:48 PM

4

I wish our San Jose CC had a golf operation like Cullasaja. Charles is awesome.

10/15/2025 1:33 PM

5

Charles is the best!!

10/15/2025 1:23 PM

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