2025 Club Survey Review

% Very Unsatisfied

2025 Club Survey

TOTAL RATINGS VERY SATISFIED

SATISFIED NOT SATISFIED VERY UNSATISFIED

to Total Ratings 0.04%

2688 3871

2181 2628

494 898 203 132 282 451 478 130

12

1

Overall Club

251

94

2%

Clubhouse Dining

888 472 758

680 338 464

5 2 8

Fairway Café

Pool Café

4 2 8 5 2 3

0.5% 0.1% 0.4% 1.2% 0.6% 0.3%

2025 Live Entertainment Golf Operations (Shop)

2924 1853

2460 1331

11 36 21 13 12

Golf Course

408 356

252 254 789

Croquet Tennis Fitness

87

1066

262

118

86

30

2

Pool

1226

958

197

42

29

Club Staff TOTALS

2% 0.9%

16,628

12,421

3,644

415 2%

148

75%

22%

0.9%

# Responses Satisfied=

% Responses Not Satisfied=

97%

3%

HAPPY QUOTIENT

UNHAPPY QUOTIENT

2025 Club Survey

TOTAL RATINGS VERY SATISFIED

SATISFIED NOT SATISFIED VERY UNSATISFIED

2688 3871

81% 68% 77% 72% 61% 84% 72% 62% 71% 74% 73% 78% 75%

18% 23% 23% 28% 37% 15% 26% 32% 24% 25% 25% 16% 22%

0.4% 6.5% 0.6% 0.4% 1.1% 0.4% 1.9% 5.1% 3.7% 1.1% 1.7% 3.4% 2.5%

0.04% 2.4%

100%

0.5% 8.9% 0.6% 0.4% 1.6% 0.4% 2.4% 6.4% 4.2% 1.4% 1.7% 5.8%

Overall Club

91% 99%

Clubhouse Dining

888 472 758

Fairway Café

100%

Pool Café

0.5% 0.1% 0.4% 1.2% 0.6% 0.3%

98%

2025 Live Entertainment Golf Operations (Shop)

2924 1853

100% 98% 94% 96% 99% 98% 94% 97%

Golf Course

408 356

Croquet Tennis Fitness Club Staff TOTALS Pool

1066

118

1226

2.4%

16,628

0.89%

3%

6 memberships, representing 0.9% of the total membership, were responsible for 59 of the 148 “Very Unsatisfied” ratings, or 40% of the total. 10 memberships, representing 1.5% of the total membership, were responsible for 30%; or 122 of the 415 of the