Cullasaja HOA Annual Meeting Presentation

 Every home in the Cullasaja community has a fiberoptic to home connection to provide high-speed, reliable internet service. This is owned by HOA property owners and is paid for by a portion of the annual HOA dues assessment.  BalsamWest’s Call Center is available 24/7/365 at 828-339-2999. But we find it better to email your questions or service issues directly to BalsamWest at support@balsamwest.net  They are able to trouble shoot with you and can ‘look’ at downline issues all the way to your home. If they can’t resolve your problem remotely, they will set up a service ticket for a repair visit.  In most cases, you should get a reply from BalsamWest within 36 48 hours, excluding Sundays and holidays.  CALL BEFORE YOU DIG!!

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