2025 Cullasaja HOA Survey Results and Summary

Cullasaja HOA Property Owner Satisfaction Survey for 2024

Q12 Please enter any other comments or suggestions for the HOA:

Answered: 40 Skipped: 143

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RESPONSES

DATE

1

The AAC team of the HOA needs to be very proactive to communicate to home owners, on the front end of big projects, about the role of the AAC, potential for delays for their reviews, etc. Will Walz & his staff such and Luis R. Hernandez & Renae are super. So are all folks on this team. There seems to be a large disconnect between the HOA employees and the controls of the HOA committees. It seems to me that every HOA employee who interacts with a homeowner on projects or questions needs to end their discussion with the homeowner reminding them that the HOA committees have the final approval. We experienced this with regard to trees being taken down this year and while it was eventually resolved it led to some challenges that could have been avoided The post hurricane cleanup was impressive.The guys were here before sunrise and the roads were cleared and power was restored within 12 hours. I was so impressed and appreciative of the hard work all staff members provided to get the campus cleared up after the storm. About half of the plant materials suggested and put in by the landscape team did not flourish. Some were burned by improper fertilization. Others just died within weeks of planting. The flowers at the driveway base thrived and looked great. I am surprised the ACC approved the unattractive home that is being built on Cullasaja Club Drive near Bee Tree Lane and the location of the home that is being built on Cullasaja Club Drive near the lake bridge. It is too close to the road and lake. Hopefully it will be hidden with landscaping. Being a new owner with remodeling issues the frequency of ACC meetings impacts our approvals of needed updates and repairs.

10/20/2024 3:22 PM

2

10/20/2024 11:13 AM

3

10/20/2024 10:46 AM

4

10/20/2024 9:33 AM

5

10/20/2024 8:35 AM

6

10/20/2024 8:27 AM

7

10/20/2024 8:13 AM

8

THE ACC IS VERY DIFFICULT TO DEAL WITH

10/18/2024 9:27 PM

9

Will is always willing to help us get something moved or repaired

10/18/2024 2:14 PM

10

Overall, a well managed service for homeowners. Ease of use and access should continue to be a focus—simple, efficient, and customer friendly.

10/18/2024 4:29 AM

11

Lucky to have you!

10/17/2024 11:07 PM

12

Thank you to all for all the hard work and dedication to make the community the best on the Plateau. Everyone goes above and beyond Find more outside service vendors for gutter cleaners and window washers. Keep up the great appearance in our community! I have found that certain homeowners get exceptions to rules while others are held to a different standard when it comes to landscape designs .

10/17/2024 8:46 PM

13

10/17/2024 6:33 PM

14

10/17/2024 6:29 PM

15

Keep up the good work!!

10/17/2024 4:36 PM

16

Hard to improve on perfection.

10/17/2024 2:29 PM

17

It's a pleasure dealing with Gary, Steve, Will and Chuck and their staffs

10/17/2024 10:25 AM

18

The HOA staff are all hard workers and cheerfully ready to help in any way necessary.

10/17/2024 8:04 AM

19

Pave Cullasaja Club Drive from Crescent Trail. It’s embarrassing how horrible it looks when bringing guests into Club.

10/16/2024 3:14 PM

20

I feel the fee is a bit high.

10/16/2024 10:40 AM

21

Keep the same team together. You're the best.

10/16/2024 12:18 AM

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