2025 Club Survey Review

Cullasaja Club 2025 Member Satisfaction Survey

Q19 List areas where Cullasaja Club exceeds your expectations:

Answered: 188 Skipped: 159

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RESPONSES

DATE

1

Overall service level is high Performance of staff to ensure smooth execution of responsibilities resulting in member satisfaction in dining, events, fitness and sports

10/17/2025 1:12 PM

2

Service staff always great

10/16/2025 7:46 PM

3

Management, facilities.

10/16/2025 4:02 PM

4

The staff and management are the best. They make members and guests feel welcome from the moment they arrive. I am so impressed with their ability to learn everyone’s names immediately, to make them feel like they are part of a special family. I enjoy being a member of Cullasaja Club. I have been 1997. Things have changed, some for the better....some not so great. But life goes on! My friends are here! I enjoy the activities! I enjoy my friends! There is no other club like Cullasaja Club!!! the club staff, the great members, the dining and experiences, and the amenities all make the club special. Appearance of Clubhouse and surrounding grounds. Leadership of Chris Conner and his staff. Enjoyment of the dining experience with Jessica, Jayden, Robie and all the outstanding servers. Maintainance of the golf course and our roadways.

10/16/2025 3:27 PM

5

10/16/2025 2:25 PM

6

10/16/2025 2:02 PM

7

10/16/2025 11:51 AM

8

Calling members by name

10/16/2025 10:13 AM

9

Staff friendliness/pleasant during difficult events

10/16/2025 10:11 AM

10

Friendliness of staff

10/16/2025 9:55 AM

11

I tend to take for granted how GREAT the staff is, but I'm always reminded how great they are when we bring guest to the club. Our guest always leave saying this was the BEST club I've ever been too. That's a credit to EVERY employee at Cullasaja.

10/16/2025 9:47 AM

12

All areas/activities we have participated in so far

10/16/2025 6:34 AM

13

Robie and the wine selections and events were outstanding.

10/15/2025 3:00 PM

14

Golf course and operations. Appearance of grounds especially the entrance. A great group of staff. New expansive view of looking north toward the Fairway Cafe, the short course etc. ABSOLUTELY BEAUTIFUL!

10/15/2025 1:47 PM

15

The clubhouse itself and the wonderful staff, including the bar staff.

10/15/2025 1:37 PM

16

Friendliness of staff. It always impresses me how many staff members know my name even though we are far from full time residents.

10/14/2025 6:20 PM

17

Staff friendliness Golf Twilight event

10/14/2025 2:18 PM

18

Appearance of facilities, professionalism and friendliness of all staff, lunches have been great as well as luncheons.

10/13/2025 9:21 PM

19

Every aspect

10/13/2025 5:36 PM

20

all areas really...great staff who are highly engaged and we love the new wellness director.

10/13/2025 5:05 PM

21

Zoe Professionalism throughout the club Dining servers and staff are unbelievable how they remember everyone’s name No extra charge for Pilates reformer Have a Pilates class, and barre class All of the staff are outstanding and love the way they make everyone feel as though they are part of one big family. It was very special that David and Jadyn chose to celebrate their

10/13/2025 1:37 PM

22

10/13/2025 12:48 PM

55 / 79