2025 Club Survey Review

Cullasaja Club 2025 Member Satisfaction Survey

Q12 Please rate your satisfaction with the Club's satellite F&B operations

Answered: 327 Skipped: 20

VERY SATISFIED

SATISFIED NEUTRAL NOT

VERY UNSATISFIED

NOT APPLICABLE / DID NOT USE

TOTAL WEIGHT AVERAG

SATISFIED

Overall Satisfaction with Fairway Cafe (if Used) Professionalism of / Satisfaction with Fairway Cafe Staff (Jennifer & Armie) & Manager (Denise) Quality of Fairway Cafe Food and Beverage Overall Satisfaction with Pool Side Cafe (if Used) Professionalism / Satisfaction of Pool Side Cafe Staff (Katie - Manager, and Servers/Culinarians) Quality of Pool Side Cafe Food and Beverage Overall Satisfaction with the 4032 Market (if Used)

64.78% 206

25.47% 81

1.26% 4

0.94% 3

0.00% 0

7.55% 24

318

81.62% 262

10.28% 33

0.31% 1

0.31% 1

0.00% 0

7.48% 24

321

63.75% 204

27.50% 88

1.56% 5

0.31% 1

0.00% 0

6.88% 22

320

37.45% 103

20.00% 55

4.36% 12

0.36% 1

0.00% 0

37.82% 104

275

52.59% 142

7.41% 20

4.44% 12

0.00% 0

0.00% 0

35.56% 96

270

35.23% 93

21.59% 57

5.68% 15

0.38% 1

0.00% 0

37.12% 98

264

18.10% 40

16.74% 37

8.14% 18

1.81% 4

0.00% 0

55.20% 122

221

#

COMMENTS REGARDING FAIRWAY CAFE OR POOL CAFE

DATE

1

As mentioned before, I am not satisfied as the Fairway Cafe should not be a general eating location for the entire membership. That should be provided in the renovated Fitness Center. It should be moved for view improvement and made smaller for servicing golf which was the original intension of the Fairway Cafe.

10/16/2025 11:03 AM

2

Unfortunately we joined too late in the season to enjoy the pool

10/16/2025 6:28 AM

3

I find the food at these two locations preferable to the dining room. Even the chicken or shrimp salad at the fairway cafe is better than the dining room.

10/15/2025 8:34 AM

4

Pool was great

10/13/2025 5:18 PM

5

Katie works very hard and very customer service oriented. She’s very polite and helpful.

10/13/2025 1:35 PM

6

Great job this year at both locations. Pool was much improved

10/12/2025 10:51 AM

7

I would like to see the pool decking surround upgraded.

10/11/2025 4:50 PM

8

there needs to be more publicity about the 4032 market, as I didn't know where it was/when it was open/what are the offerings

10/11/2025 10:36 AM

9

Both were exceptional!

10/10/2025 7:20 PM

30 / 79