2023 - HOA Directory - NOTICE!

Q. Does the HOA provide renovation/construction services? • Yes.The HOA Member Services Outside Services division works with a wide variety of insured, licensed and certified contractors, plumbers, electricians, and miscellaneous vendors to provide our homeowners with “carefree” mountain living to complete your project from start to finish. The fee to manage and oversee a project is currently 12.5 % of the total cost of the project. Q.What is the speed limit in the community? • The speed limit is 20 mph throughout the community. Our Security Team does set up radar and stations at stop signs to ensure compliance with speed and stop signs for the safety of our residents. Q. Is there community trash pickup service at Cullasaja? • Household garbage pickup service is provided by J&B Disposal. You will need to contact them directly at (828) 369-2727. Q. In the event of snow or ice, who do I contact to have my driveway cleared? • Your main point of contact during a snow/ice situation is the Security Gate. They keep a list of homeowners that would like their driveway cleared.The list is on a first come, first serve basis. Driveways are not automatically cleared, so you will need to contact Security after each weather event (828) 526-3720. INTERNET SERVICE The Cullasaja Community is covered by “CullasajaNet”. The entire community is now equipped with broadband internet service provided by BalsamWest. This service began in 2019 and is paid via your annual HOA dues. Q.Who do I contact if I need to set up my internet? • If you have never set up BalsamWest Internet Service, you will need to contact Gary Clark at (828) 526-2190. Q. Who do I contact if I am having trouble with my internet? • If you are having internet issues, contact BalsamWest at (828) 339-2999 or send an email to support@westnetwireless.net • BalsamWest has a call center available to you 24 hours a day, 365 days a year. Please use the phone number or email address above to handle all issues with your Cullasaja internet service. Q. Who is responsible for repairs if the fiber-optic cable is cut? • Cullasaja residents are solely responsible for the cost of any fiber repairs made on their property (from the curb to the home). Please contact 811 to have the fiber-optic line marked before permitting any digging on your property. The cost to repair a fiber line that has been cut is between $500 and $1,000.

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